Keeping the Scammer at bay

Sadly scams targeted at your computer have become all to common. We have become accustomed to attempts to steal credit card or bank details. However the number of computers we are seeing in our workshop with fake security software is almost reaching epidemic proportions. This month and next I have created a pair of articles on the subject of computer scams. I hope that having read these articles you will be able to avoid these scams or have the confidence to put the phone down (more on that later).

Email Scams

This is the scam you are most likely to come across, there are various ways that email is used for scams, the most common ones I have seen are:
Password Notifications – Emails that appear to be sent by anything from Facebook to your bank, they tell you there is a problem with your account and you need to click on a link to fix it. Of course the link goes to a fake website.
“We couldn’t deliver your parcel” – Bogus emails from Fed-ex or UPS with “important documents” attached, these actually contain a virus.

Phone Scams

In these worrying new cold calling phone scams, you receive a call from the “Microsoft Security Department” or the “Windows Security Department” and inform you that they have found a virus on your computer.
You are told to go to a website and they can fix your computer (for a fee).
The callers are persistent, and we have had difficulty convincing customers that these are scam. Put simply there is no way to relate your computer to your phone number without you supplying information in the first place.

If you get a call like this hang up and if you are worried call your usual computer engineer or call me (number below) and get honest professional advice.

As with all things on the internet, the best advice is to think before you click, and if you are worried get expert advice. Next month I’m going to cover fake anti-virus software and how to spot a fake website.

Going further

If you are fortunate enough to live in Bristol or South Gloucestershire and wold like help with your computer why not give us a call? You can call us on 01454 616365 or use our contact form and we will call you back.